| Bonus Points Program
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Earn credit towards future purchases
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We accept returns of unopened products within 30 days of receipt.
Instructions:
- Our return address is:
Prom Night Shoes
2008 Hillsborough Street, #10
Raleigh, NC 27607 - Customer is responsible for return shipping fees and for ensuring that the product arrives in returnable condition within 30 days of the day of receipt. We recommend you ship using a carrier that provides tracking or confirmation of receipt.
- Please include a copy of your packing slip with your return. If you do not have your packing slip, please enclose a note telling us your order number. If you would like to make an exchange, please specify the desired item on the enclosed note or packing slip.
- Refunds are issued to the credit card used for the original purchase. Since we batch process returns, they can take up to three weeks to process.
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